At Abbott Medical Optics (AMO), our goal is to develop advanced vision technologies so that you, our customers, can provide optimal quality of life for your patients. However, our commitment to you just begins when you purchase your AMO devices.
We understand that your first priority is providing the best care for your patients. Furthermore, we understand that our service can influence your business success and the service you provide your patients. That's why we treat you as we'd like to be treated, with respect, honesty and candor.
Abbott Medical Optic's award-winning customer service and support teams are dedicated to building partnerships with you, our customers, by providing you with quality service and expedited solutions to minimize your downtime and maximize your peace of mind.
With hundreds of support professionals strategically positioned around the globe, AMO is poised to deliver support when you need it, where you need it. At AMO, our long-term commitment is to go BeyondService™ providing you with exceptional service experiences, every time. It's our promise to you.
We have been awarded the prestigious Omega Management Group's annual NorthFace ScoreBoard Award for world-class excellence in customer satisfaction for the past nine years, most recently receiving the award for 2010. This award, which is based on independent market surveys, is given to organizations that offer exemplary service to their customers and demonstrate a deep commitment to consistently exceeding customer expectations.