Abbott Medical Optics

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Abbott Medical Optics

About AMO

Customer Service

For Customer Support, call (877) AMO-4-LIFE or contact us online.

For Equipment Technical Support, call (800) 511-0911.

For more service details, visit our Services Portal

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Specialized Training and Information

Specialized Training and Information

Specialized Training and Information

Our staff is dedicated to providing training of the highest quality and efficiency to you, our customer. We also offer a variety of services in addition to our above mentioned training to help you. Our services include (but not limited to) the following:

  • Re-certification
    • An annual recertification program developed to and aimed at maintaining a continuous and growing level of skill in the field by providing field personnel with product updates throughout the year. Knowledge gained from such updates as well as sustained knowledge from previous training on servicing the product(s) is then challenged with a recertification exam
    • All Service personnel authorized and certified by AMO to service AMO products must recertify on an annual basis through our internal re-certification program
    • Administered and maintained technical recertification tests for all equipment/platforms
    • Re-Certification testing may be performed on-line or at our regional training facilities
  • Training Videos
    • New Products and Upgrades
    • Some Service Bulletins and Updated Procedures
  • Service Bulletins and Technical Tips updates
    • Distribution via email to trained/certified engineers and uploaded to the Training Extranet for quick viewing. Please visit our site at: Access is granted to AMO trained/certified field engineers and customer engineers authorized by AMO.
    • Training on Service Bulletins and other information is performed via our Learning Module System (LMS). Training is distributed to AMO employees and customer engineers authorized by AMO.